Terms of Service

1. About this service

Why Am I Slow is an endurance-coaching application operated by James Newell, based in Vancouver, British Columbia, Canada. It reads training data from services you authorise (currently Strava and Oura), computes training-load metrics, and produces AI-assisted coaching guidance tailored to your data.

2. Your account

3. Acceptable use

By using Why Am I Slow you agree to:

4. Third-party services and Strava data

Why Am I Slow relies on the Strava API and optionally on the Oura API. The data we receive from Strava (your athlete ID and display name, plus the activities you sync and their streams) remains subject to Strava's own terms. In particular:

5. AI-generated content and no-training commitment

The coaching assistant is powered by a third-party large language model. Coaching responses are informational only, are generated by a statistical model, and may be incorrect, incomplete, or inconsistent. They do not replace advice from a qualified coach, doctor, or physiotherapist. Do not use Why Am I Slow to make decisions that require medical supervision.

Why Am I Slow uses the Anthropic Claude API for all production chat. Under Anthropic's Commercial Terms of Service, Anthropic does not train on customer inputs or outputs by default — so your data is not used to train any model. If the set of production LLM providers changes, this page will be updated before the change takes effect, and the no-training commitment will not be weakened.

6. Billing and monetisation

Why Am I Slow is not currently charged for. If paid tiers are introduced in future, the price, terms, and any usage quotas will be shown in the app before you agree to them, and this page will be updated. In all cases, you pay (or would pay) only for Why Am I Slow's interpretation of your data — metrics, plan, assistant. The underlying Strava and Oura data themselves are never resold or syndicated.

7. No warranty

Why Am I Slow is provided "as-is" and "as-available", without warranties of any kind, express or implied. We do not guarantee that coaching suggestions are accurate, that the service will be uninterrupted, or that it is suitable for any particular training goal.

8. Limitation of liability

To the maximum extent permitted by law, James Newell and Why Am I Slow are not liable for any indirect, incidental, or consequential loss arising from your use of the service — including but not limited to training outcomes, injury, missed goals, or data loss. Any direct liability is limited to the total amount (if any) you have paid to use Why Am I Slow.

9. Data and privacy

How we handle your data is described in the Privacy Policy. You can request data export or account deletion at any time by emailing privacy@whyamislow.com.

10. Service availability

Why Am I Slow runs on hosted infrastructure (Render, Supabase) and may experience periodic restarts, latency spikes, or brief outages. There is no guarantee of uptime. Scheduled maintenance, if required, will be announced where practical.

11. Changes to these terms

We may update these terms as the service evolves. Material changes will be announced in the app. The "Last updated" date at the top of this page always reflects the current version. Continued use after changes constitutes acceptance of the updated terms.

12. Governing law

These terms are governed by the laws of the Province of British Columbia, Canada.

13. Contact

Email privacy@whyamislow.com for any question about these terms.